We ask clients to give us a score between one and ten, on how they rate our service levels. The fact that we consistently rate between eight and ten, we know we are providing excellent service levels to our clients.
This is what sets us apart from other IT support businesses, we work hard to achieve this and we are proud of that. Does your current IT provider treat you as their number one client each and every time you need them?
Friendly, knowledgeable and professional advice delivered by a team of IT consultants at our Adelaide office – it’s as simple as that. We have an internal rule that we also apply for all our clients – no ‘geek speak’.
If we can’t understand ourselves, how can we expect you to? We believe client communication is key to everything we do and we strive to achieve this in our everyday dealings. No doubt about it.
Our consultants are constantly refreshing their skills, keeping up to date with the latest technological advancements.
This means you’ll enjoy access to a dedicated IT Consultant who understands your systems inside out, can anticipate any need for change and will ensure your needs are met quickly, affordably and on time.
We have a broad range of services to suit your business needs and we offer prepaid support blocks at a reduced rate.
There are no hidden charges as you are provided with access to our client management system so you know exactly what work we are doing for you.
We work hard to recruit friendly, outgoing people who are excited by technology and all it can achieve. We invest heavily in our people, knowing that they’re the key to building great relationships with our clients.
Our quarterly team building sessions are an integral part of our culture and enable us to continually improve our teamwork principles.
Our entire team is focused on helping our clients get the most out of their information technology systems. We are specialists in IT support and advice for your business, anything to do with technology – think of us as your IT department with personality!
If you’re a small to medium sized business, Crackerjack can help. Give us a shout today, so see what we do.
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