The solution

Well known Adelaide Hills winery, Bird in Hand engaged Crackerjack to be their IT Partner to refresh their ageing IT infrastructure to provide greater reliability and a more stable network platform.

A review of their IT needs showed the requirement to have ease of accessibility to their key internal data systems and email services for all staff both local and interstate.

A new data server was implemented along with the Office 365 Email platform which enhanced the system reliability requested.

It’s still one of our favourite clients to visit.

Key Services
  • Office 365 Platform
  • Network Attached Server (NAS)
  • Improved Backup Services
  • New Computer Workstations


A Network Attached Server (NAS) solution provides a reliable, low cost but still secure data sharing system which is accessible for both on-site and remote users.

In-built applications also provide additional services such as cloud backup and VPN (remote) access.

Office 365 Email

Due to the age and unreliability of their outdated in-house Exchange Server, we proposed a migration to a cloud hosted solution.

By utilising the Microsoft Office 365 platform, we were able to provide system reliability and global email access to all Bird in Hand staff whether it be for computers, iPads or iPhone devices.

Backup/Disaster Recovery

With Ransonmware and other data encryption incidents ever increasing, it was important to have sound backup and disaster recovery systems in place.

Management and staff are comfortable that if a disaster did occur, we have their data backed up, both on and off-site.

New Workstations

Staff efficiency is difficult to achieve if they are still using old and slow computers.

With new computers installed in both the administration and winemaker areas, key staff have been able to improve their workflow which in-turn helps them make great wine!